Knowledgebase

When paying by credit card, your account is typically created and provisioned on our servers moments after your payment is verified and completed. As part of the fraud screening process, our payment processors may occasionally raise questions about specific transactions on new or established accounts, and temporarily block completion of a transaction. The person initiating the transaction is in the best position to resolve any discrepancies, as only they have access to the information needed to answer any questions raised by a payment processor. Should SDS International become aware of any fraudulent activity, the authorities will be notified and the perpetrator(s) prosecuted to the extent permitted by applicable law.